Outsourcing
Outsourcing is a business practice in which a company hires another company or an individual to perform tasks, handle operations or provide services that are either usually executed or have previously been done by the company’s own employees.
IT outsourcing, therefore, is the use of external service providers to effectively deliver IT-enabled business processes, application services and infrastructure solutions for business outcomes.
Outsourcing can be defined as “the strategic use of outside resources to perform activities traditionally handled by internal staff and resources.” Outsourcing is a strategy by which an organization contracts out major functions to specialized and efficient service providers, who ultimately become valued business partners. In some cases, outsourcing involves the transfer of
employees from the company to the outsourcing company.
Benefits
- Reducing and controlling operating costs
- Improving company focus
- Gaining access to world-class capabilities
- Freeing internal resources for other purposes
- Streamlining or increasing efficiency for time-consuming functions
- Maximizing use of external resources
- Sharing risks with a partner company
Our Outsourcing Services
- End Device technical support/help desk
- Enterprise technical support/help desk
- Networking technical support/help desk
- Security devices/applications technical support/help desk
- Data protection technical support/help desk